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Butts68
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new notebook went to a grey screen while doing setup

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HP Notebook 15-ay163TX

Just bought a new Notebook this afternoon. When I started doing the setup the screen went grey after the first  few steps. 

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Rishabh25041
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Hey, did you try resetting to notebook? Hold on to the power button for 5 seconds then turn it on again. Also, try plugging it in for charge

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