-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- no bluetooth on new laptop

Create an account on the HP Community to personalize your profile and ask a question

04-06-2014 01:27 PM
Hi,
I have a HP Pavilion 15 Notebook PC 15-n271ea. I'm using it for the first time. I'm unable to turn on or even find the bluetooth device.
Is bluetooth within the computer or will I have to buy a dongle?
Hope you can help
Cheers
Andrew
04-06-2014
02:04 PM
- last edited on
03-06-2017
12:00 PM
by
OscarFuentes
Hi Andrew,
It appears that there is no Bluetooth on that notebook.
Specifications:
HP Pavilion 15-n271ea Notebook PC Product Specifications
You can buy a dongle that will certainly suffice for most Bluetooth applications. There may be caveats, of course -- high end audio head sets may have limitations. Best read the reviews before buying and consider that you might not want to buy the cheapest unit you can find -- this might be one of those times that one gets what is paid for. Smiling.
General Information: How to Use a Bluetooth Dongle
Your computer's Support Pages (Drivers, How-To, Troubleshooting, videos, Manuals):
HP Pavilion 15-n271ea Notebook PC support
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
04-06-2014
02:06 PM
- last edited on
04-20-2016
12:48 PM
by
OscarFuentes
Hi, Andrew:
According to the product specs for your notebook at the link below, it does not come with built in bluetooth.
http://support.hp.com/us-en/document/c04064315
If it did, bluetooth would have been listed with the 802.11b/g/n (1x1) next to the Wireless Connectivity specification.
Other than purchasing a supported combo wireless/BT card listed in chapter 3 of the service manual for your notebook, yes, you would have to purchase an external usb bluetooth adapter.
04-06-2014 02:19 PM
sorry to bother you, again.
Would this adapter be okay?
@Paul_Tikkanen wrote:You're very welcome.
it has the highest review on amazon uk
