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Yang47
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problem of warranty

HP Recommended
OMEN by HP Laptop PC - 15-ax02
Microsoft Windows 10 (64-bit)

Hello,

 

I bought my computer in China, but now I am a student in UK, can I use my warranty in UK?

And my computer has a problem, one of the system fan is broken.

What is the model of the fan? and where can I change a new one in Leicester?

 

thanks very much
Yang

 

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Chimney_83
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Hello @Yang47,

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

Chimney_83
I am an HP Employee

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Yang47
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Thank you very much, waiting for your new message.

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