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- HP Community
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- Notebooks Archive
- Re: probook 6560b does not recognize my SSD

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08-20-2011 04:29 AM
hi,
i recently purchased a hp probook 6560b and wanted to give it an upgrade by replacing the standard 500gb 7200rpm hdd with a 120gb force gt ssd. but the notebook doesn't recognize the ssd at all, it says no drive is installed. the notebook has the latest bios available and the ssd has the most recent firmware. i know the ssd isn't defective because it works just fine in my desktop pc.
hopefully one of you guys can help me out.
thanks in advance.
08-20-2011 03:24 PM
When the BIOS doesn't detect an ssd, it's probably caused by the voltage of the ssd. I have noticed that some Probooks and Elitebooks have this issue but nobody could find a proper solution. I would contact the BIOS manufacturer..
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08-21-2011 05:58 AM
it seems that the new sandforce controller in the corsair force gt is having compatability issues with certain models of hp's probook and elitebook series. i'll probabbly have to get an intel ssd as they seem to be compatible.
08-29-2011 02:56 AM
I have a Probook 6560b and a Intel 510 120Gb ssd. BIOS cannot find the drive either.
I was online talking to the HP support for quite someThe first guy promised it would work after upgrading the firmware of the ssd as well as the Probook. The upgrade of the firmware from F04 to F06 worked, but there is no upgrade firmware for the ssd 510 Series (the link I was provided was for the X25 and 320 series...) at this point (2011-08-26).
Still did not work.
The second guy just plainly stated that its not a HP supported ssd - dont expect it to work.
Well maybe not, but it is the first time a HD of any kind has not worked for me.
Turns out that some Macs have had issues as well, but there it has more been about getting bad performance and unreliability with the 510 - and the issue is likely to be that the cable is not rated for the transfer speeds.
Not finding it at all is in my opinion way worse, and once this gets more commonly known I think HP will have problems selling laptops...
08-29-2011 03:57 AM
same here. i also updated the bios from f04 to f06 and updated the ssd firmware but it still doesn't get recognized.
i'd like to know which ssd drives are actually supported by hp, because i like the notebook but i really want an ssd in it.
10-31-2011 06:09 PM
As it turned out we just bought 2 Kingston HyperX (SF2281 controller) drives to test and encountered the same issue as described above.
HP said they don't support third party gear while Kingston had us confirm firmware and BIOS updates to no effect but were at least helpful.
We have got a Kingston SSDNow V+ drive that works with the 6560b but is a substantially slower device. While both Kingston products are rated at 5VDC 1Amp the V+ consumes 3.4W and the HyperX 2.05W
