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tomnewman117
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"Mobile Broadband Service (WWANSVC) is not running" When trying to find IMEI no.

HP Recommended
M6 Envy
Microsoft Windows 8.1 (64-bit)

I am trying to find my IMEI number on my HP Envy laptop (Windows 8.1).

 

I followed these instructions: http://support.hp.com/au-en/document/c04675222

 

When I enter netsh mbn sh interface into the command promt it comes up with "Mobile Broadband Service (WWANSVC) is not running"

 

Is there another way to find the IMEI no.?

 

Thanks for any help

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Sparkles1
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Hi @tomnewman117,

 

I would like to extend a hearty welcome to the HP forum!  This is a great site to find solutions and tips.

Here is a link to First Time Here? Learn How to Post and More as a guide should you have any questions.

 

I grasp that you are trying to connect to WWAN, but have not been successful. Here is a link I hope will help you overcome this difficulty.   HP Notebook PCs - Connecting to a Cellular Broadband Wireless Network (WWAN) (Windows 😎.

 

Please let me know the results.

Sparkles1

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