remove power on password

[Enver68]

I have HP Compaq 6710b and  I forgot my power on password.

s/n:[edited by Moderator]

p/n: KE121ET#ABN

Can you help me?

Regards, Enver

[Mista B]

Try this master password:  e9lu7x3ud8

[Enver68]

I tried but it does not work! Do you have any other option?

[DerekQ]

Could you give me a error code after entering the password wrong 3 times.

[Paul_Tikkanen]

Hi:

Your model is a business notebook. 

If you set Stringent Security in the BIOS, there is no way to clear the BIOS password without replacing the BIOS chip or the motherboard.

If you did not set Stringent Security, the only other way to try and clear it is to unplug the notebook from the power supply, remove the main battery, disconnect or remove the RTC (CMOS) battery for 30 minutes.

Then after 30 minutes, power on the PC with ONLY the A/C adapter connected. No batteries.

That should clear the password.

If it does not, you are out of luck.

[DerekQ]

OH sorry!

I didn't realise that your computer is a business one.

HP takes security to enterprise user seriously you will need to contact hp to clear the password.

[REO51ST]

Enver.

There is no master password generator for ProBooks or EliteBooks.

Removing the CMOS battery will not work it will do a 501 reset.

 You will need to contact HP.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

Or look at this link.

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

Or replace the BIOS chip.

http://www.ebay.com/itm/UNLOCK-HP-COMPAQ-BIOS-PASSWORD-CHIP-6715b-6730b-6715s-6710b-6720s-6735s-6710...

REO

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

[Enver68]

I realized that I have a serious problem. Thank you all for advice. 

Enver.

[george-p]

Hi @Enver68 ,

Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the Serial Number in your Post. From our Rules of Participation:

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Thank you
George