screen says: www.hp.com/go/techcenter/startup

[SuperMario1]

Hello DrewL. I understand you are witnessing an issue where the hard disk is not being detected. To troubleshoot the issue, please follow the steps in this document: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443463

Please respond as soon as possible when you complete the troubleshooting in this document. I look forward to your response.

Mario

[SuperMario1]

Hello larryea. I understand you are experiencing a similar issue where the hard dish is not being detected. To begin troubleshooting, please attempt the steps in this document: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443463

Afterward, if you are still required to utilize recovery CDs, you can purchase an external CD/DVD drive. This device will be able to play CDs, including ones for recovery.

Please respond at your earliest convenience.

Mario

[SuperMario1]

Hello sandhu1. I understand you are unable to log into your administrator account, and that you are experiencing issues with your download manager. In order to assist you properly, please respond with the following information:

1. The computer model number. If you require assistance locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108

2. Your operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

3. Have you installed any new hardware on this computer, before the issue appeared?

4. Have you installed any new software or drivers on this computer, before the issue appeared?

Please respond as soon as possible. I look forward to your response.

Mario

[SuperMario1]

Hello Razeen818. I understand you are experiencing issues with your computer's heating system. This could be a result of faulty hardware, or a recent software implication. I would like you to follow the troubleshooting in this document: http://support.hp.com/us-en/document/c03620929

Although the title of the document is "System Fan (90b) error message on startup", the troubleshooting steps presented are relevant and effective. If these steps do not resolve the issue, I would like you to respond with the following information:

1. Your computer model number. For assistance in locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108

2. Your operating system.For assistance in locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

3. Have you installed any new hardware on this computer?

4. Have you installed any new software or drivers on this computer?

Please respond as soon as possible so I can assist you. I'm only here to help!

Mario

[SuperMario1]

Hello trevisloni. I understand you are experiencing a "SMART hard disk error". To troubleshoot the issue, please follow the steps in this document: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=5046289&spf...

If the troubleshooting does not resolve the issue, please provide the following information:

1. The computer model number. If you require assistance locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108

2. Your operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

3. Have you installed any new hardware on this computer, before the issue appeared?

4. Have you installed any new software or drivers on this computer, before the issue appeared?

Please respond as soon as possible. I look forward to your response.

Mario

[SuperMario1]

Hello kristie69. Since you are experiencing an issue with a commercial product, you issue would be more accurately resolved in our commercial forums: http://h30499.www3.hp.com/

Mario

[DarkxBeast]

One of my primary fan didn't work. What can I do?

[SuperMario1]

Hello DarkkBeast. I understand you are experiencing issues with a fan. I would like you to follow the troubleshooting in this document, to attempt to resolve the issue: http://support.hp.com/us-en/document/c03620929

Although the title of the document is "System Fan (90b) error message on startup", the troubleshooting steps presented are relevant and effective. If these steps do not resolve the issue, I would like you to respond with the following information:

1. Your computer model number. For assistance in locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108

2. Your operating system.For assistance in locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

3. Have you installed any new hardware on this computer?

4. Have you installed any new software or drivers on this computer?

Please respond as soon as possible so I can assist you. I'm only here to help!

Mario

[DarkxBeast]

Thank you for the help but my fan is fine now! I don't know why but it works now.

[chudly]

my computer has sent me to this screen twice. where it tells me to go to www.hp.com/go/techcenter/startup. how ever when i restart my computer. my operating system works perfecly.

im curently running windows 8.1