screen says: www.hp.com/go/techcenter/startup

[Meaghanthorp]

Last question. What makes a hard drive go out?

[AttackofZaq]

Hello again Meaghanthorp.  

Hard drives are one of the few parts of a computer which has moving parts.  Inside the drive are magnetic platters which spin very rapidly as well as a needle.  Similar to how a vinyl record player.  Due to it being mechanical in nature eventually parts die.  The platters stop spinning, the platters get scratched, or the needle stops moving.  There is little you can do to affect this (other than dropping the notebook).  I, personally, have had hard drives show up dead and some last over a decade.  You just never know.

I hope this helps!  🙂

[Chris1994]

My acer laptop is saying. Bootmgr is missing the it says hit Carl alt del and I tried the restore options and that didn't work so I need help ASAP please

[snatka79]

Hi,

Boot device not found. Please install an operating system on your hard disk. Hard disk (3fo) F2 system diagnostics for more information please visit: www.hp.com/go/techcenter/startup
This is the error message that came up.
Thank you

1.  THe  full Model No. and Part No. of the notebook is HP G6-2212SA

2.  The full version of the operating system you are using  -  Windows 8

3.  the notebook is still uinder warranty

Regards, Natalie

[nidal75]

Hi, 

I'm having a message error while running the start up test  :  

it sayes

memory test  : passed 

smart check  : passed  

short dst : FAILED 

failure id 

q0dlqj-54t6hf-xd003g-60rh03

product id 

XD241EA#AB6

hard disk 1

[nidal75]

Hi, 

I'm having a message error while running the start up test  :  

it sayes

memory test  : passed 

smart check  : passed  

short dst : FAILED 

failure id 

q0dlqj-54t6hf-xd003g-60rh03

product id 

XD241EA#AB6

hard disk 1

could you please help me fixing this? 

Kind regards

[snatka79]

Hi,

Boot device not found. Please install an operating system on your hard disk. Hard disk (3fo) F2 system diagnostics for more information please visit: www.hp.com/go/techcenter/startup
This is the error message that came up.
Thank you

1.  THe  full Model No. and Part No. of the notebook is HP G6-2212SA

2.  The full version of the operating system you are using  -  Windows 8

3.  the notebook is still uinder warranty

Regards, Natalie

[AttackofZaq]

Hello snatka79.  I understand you've gotten the "boot device not found" error.

This error normally means that the hard drive is damaged and will need to be replaced.  You should run the hard drive diagnostic to confirm this.  This document has the instructions.

You said that this notebook is still in warranty.  In that case you should contact HP Support immediately to get the issue sorted out.  If you're in the US/Canada the number is 1-800-474-6836.  If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.  

I hope this is helpful.  Have a great day!

[AttackofZaq]

Hello nidal75.  I understand you're getting the "boot device not found" error during the startup test.

What problems were you having that led you to perform the startup test?

This means that your hard drive is experiencing problems and will likely need to replace the hard drive.  I suggest running the regular hard drive test to confirm the issue.  This document has instructions.

If the hard drive also fails this test then it will need to be replaced.  Take a look at your notebook's Maintenance and Service Guide for instructions on disassembling the notebook.  It also contains parts information.  The section for the hard drive begins on page fifty-five.

If you find this helpful or want to say thanks you can click the white star under my name to give me Kudos.  I really appreciate it.

If you have any questions don't hesitate to ask.  Have a great day!

[gar20net]

Boot device not found. Please install an operating system on your hard disk. Hard disk (3fo) F2 system diagnostics for more information please visit: www.hp.com/go/techcenter/startup
This is the error message that came up.
Thank you