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- HP Community
- Archived Topics
- Notebooks Archive
- screen says: www.hp.com/go/techcenter/startup

Create an account on the HP Community to personalize your profile and ask a question

07-01-2013 10:27 AM
Hello 917320,
I see that youa re having start up problems with your HP computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
Can you provide the full error message you are receiving?
07-01-2013 10:29 AM
Hello G1ilf,
I see that you are having problems with the hard drive on your HP computer.
With the model computer you have it may still be under warranty and I would suggest contacting HP support to check warranty status and for a replacement hard drive.
Here is a link to the contact options for HP support.
07-01-2013
10:31 AM
- last edited on
02-23-2017
08:12 PM
by
OscarFuentes
Hello raniasairafi,
I see that you are having a problem with the computer automatically shutting down after 15 minutes. I would like to help with this issue but I need some information.
Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.
How long have you been having the problem?
Are you getting any error messages?
07-01-2013
01:45 PM
- last edited on
02-23-2017
08:12 PM
by
OscarFuentes
Hello noomihpdasilva,
I see that you are having a problem with your computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
Can you give a detailed description of the problems.
07-03-2013
10:22 AM
- last edited on
02-23-2017
08:18 PM
by
OscarFuentes
Hello prashant1122,
I see that you are having problems with a start up error on your HP computer. I have a couple of suggestions that may help with your issue.
Here is a link to some troubleshooting steps for the error message you are receiving. Follow the steps in the link and let me know what happens.
07-08-2013
09:52 AM
- last edited on
02-23-2017
08:26 PM
by
OscarFuentes
Hello gugi67,
I see that you are getting a cooling fan error on your computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
