• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion Gaming Notebook
Microsoft Windows 10 (64-bit)

I having a serious problem going on with my notebook here, when I first started it glitch and trip. After it stop, my screen has this shade of green that wouldn't go away. I restarted my notebook a few times already the green shade is still there.

 

18596532_1692103507484122_1479561193_o.png

Here's how it looks when i start the screen, i took a video of it glitching but I'm not sure how to up load it

 

 

It calms down for a while and it works fine but later it starts glitching again.

18596937_1692102147484258_238831964_o.jpg

 

here's literally how the screen looks like now, while typing this sentence 

 

Screenshot 2017-05-20 17.47.25.png

4 REPLIES 4
HP Recommended

Hello @qcy

 

Welcome to the HP Support for forum. Thank you for posting !

 

It may be hardware issue - problem with the motherboard/graphic card.

Please, perform UEFI hardware diagnostics - extensive tests of video and all major components >> https://www.youtube.com/watch?v=6JXUp43ahHA

 

Let me know the results and provide details of the tests

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

thanks for the infos! will try out the method u suggested!

 

HP Recommended

 im using another notebook now, and i can finally see my post clearly. actually the last picture is this instead18618260_1693757327318740_1680027343_o.jpg

HP Recommended

Obviously there is a problem . Did you test the system as suggested

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.