shutdown problem

[ritk]

when i shutdown laptop,it can't shutdown in proper way....then I shutdown by power bottom

[The_Fossette]

Hi @ritk

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are having issues shutting down your computer.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• Computer model and product number.
• The operating system you are using.

Meanwhile, follow the steps in the below article and check if it helps.

http://hp.care/2lEzBLQ

Let me know how it works.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.

Cheers!