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- Re: spectre not charging
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05-30-2017 10:52 PM
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05-30-2017 11:24 PM
Unplug the power adapter and press the power button for 15 seconds to try to reset the laptop. Reinstall power adapter and try to power on.
If no joy- leave it plugged in overnight or at least 12 hours to see if any changes.
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05-30-2017 11:24 PM
Unplug the power adapter and press the power button for 15 seconds to try to reset the laptop. Reinstall power adapter and try to power on.
If no joy- leave it plugged in overnight or at least 12 hours to see if any changes.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
06-02-2017 02:24 PM
Oh, no. Have you tried leaving it plugged in for 12 hours or so to see if that does anything? It may actually be the battery needs replaced but no way to test battery if you can't get it to power on. If you do manage to get it to power on after overnight charging- start tapping Esc key immediately. From the menu press F2 for System Diagnostics to run some tests.
Are you still in warranty?
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10-13-2017 08:36 PM
My Spectre x360 13-4005dx has a similar problem. (Yes, out of warranty by about 1 year and 4 months) It will not charge, and has only about 5% battery left after backing up all data. The power light will not light up at all. (white or amber) I sourced another internal DC charging port harness and replaced it ($30), but no joy. The charger itself works, since I was able to charge a friend's laptop with it.
After taking off the bottom cover and carefully inspecting for burn marks or any obviously failed components, I am at a loss.
Personally, this kind of quality issue is embarrasing. The last desktop computer that I personally built is still working after 6 years, and that is after carefully selecting components that I knew would last. I thought that HP took the same care when selecting components to put in a $1500 high-end flagship laptop. (The last Dell that I owned lasted for 4+years of heavy use before needing to be replaced.)
If I am able to get the laptop fired up, what can I even do with the 5% battery remaining? Is there a way to source an inexpensive motherboard for replacement from HP?
11-09-2017 01:05 AM - edited 11-09-2017 01:07 AM
HP Parts does not list it as available to order but you may be able to find a source online for part number 801505-501:
https://www.google.com/search?q=801505-501&oq=801505-501&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8
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