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‎08-09-2014 10:37 AM

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No SMOSD running,  what then?

‎08-09-2014 10:55 AM

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@dmanf69 wrote:
when i go to use the slider for my volume on my keyboard for my laptop it doesnt do anything, this is a 3 day old laptop with windows vista and
Spoiler
when i do touch it, it stays on and subtracts and adds one volume at a time
and its very annoying listening to that clicking

I get that as well, the section I highlighted, but along with that my volume not only subtracts it goes completely off....Help me somebody, anybody.

‎08-09-2014 11:38 AM

HP Recommended
@MY_HP_LEMON wrote:

I had exactly the same problem with my hp dv-4... tried everything to fix it by uninstalling drivers, reinstalling them and finally restoring to factory setting... none of that worked for me.... HERE'S WHAT WORKED... shut down  your PC, unplug from AC adapter ... REMOVE THE BATTERY ... wait about 5 minutes... plug the laptop back to AC adapter (BATTERY STILL DISCONNECTED) ... start the laptop and test the slider again ... That should do it... this time the volume slider will no longer pop-up on it's own... test it by tapping on the Quick touch buttons.  Once you know it's working, shutdown the PC and replace the battery.... it should be working again... for how long, I do not know... I am on day 2 now with no problem since I tried this... good luck...

 

One final word... think again before buying another HP laptop / product ... I know I will.

Did this twice and nothing changed.

‎08-09-2014 11:42 AM

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@CherylG wrote:
To get rid of the popup,go to Control Panel,Programs ,Uninstall a Program.Look for HP Quick Touch and remove it.

No HP Quick Touch only Quick Launch

‎08-12-2014 02:02 PM - last edited on ‎03-07-2017 05:22 PM by HP Administrator

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Hi @Rootsy

 

I saw your posts regarding the problem with the volume bar staying on the screen and I will be happy to help. Let me start by getting some additional information. What operating system are you using? What is the product number for your notebook? Does the volume bar look like the picture below?

 

 

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Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!


Thank you,

BHK6

I work on behalf of HP
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