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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-22-2011 09:29 AM

HP Recommended

My DVT3 laptop touchpad surface seems to be flaking off.  what can i do about it?  the laptop is two years old.

5 REPLIES 5

‎08-22-2011 11:46 PM

HP Recommended

Could you please post complete product/model number of your Notebook so that we could help you Also Is it the paint on touchpad flaking off and could you upload a picture of Notebook touchpad which could be more informative. 

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‎08-23-2011 07:49 AM

HP Recommended

the laptop is a DVT3 - 2000.   

 

it appears the paint is flaking, it's not something that's sitting on the surface.  the spot is circular, just below the touchpad light.  thanks!

 

 

 

‎08-23-2011 12:35 PM - edited ‎08-23-2011 12:36 PM

HP Recommended

Its  HP Pavilion dv3t-2000 CTO Notebook right ? The Service manual can be found here and in order to have your issue sorted out , you need to replace Top Cover (5) of the Notebook which is shown in picture below.

 

top cover.PNG

 

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!

‎08-23-2011 02:25 PM

HP Recommended

well, unless hp is willing to replace it for me because it's a known defect, i'm not fooling with it.  thanks for the information, i appreciate your quick responses!

‎08-23-2011 04:51 PM

HP Recommended

This is a peer to peer forum and members over here help each other voluntarily . Please refer below link in order to Contact HP

http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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