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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2017 08:05 PM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I recently purchase my HP OMEN and cannot disable the usb 3.0 from Bios, I read that the bios must have lockdown the option , how can it be unlock? I need to disable the option because I have  a device that only works with usb2.0.

 

2 REPLIES 2

‎02-10-2017 12:27 AM

HP Recommended

I do not know of a way to disable usb 3.0 function. Odd that the device doesn't work. Normally usb 3.0 is backward compatible to work with slower usb 2.0 devices. Have you checked all usb ports? I have a different model but mine has 3 usb 3.0 ports on left side and 1 usb 2.0 on right.

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‎02-10-2017 04:46 AM

HP Recommended
Yes I know that is odd but the device works perfectly in my dell running windows 10 on 64 bit, what I did to run the device in my dell was disable the 3.0 fuctionality from bios but the HP Omen doesnt show that option when I run the Bios, the Omen only has 3 port 1 in the right 2 at the left all 3.0 port.
The device in part specifically says in the manual that it wont run in W10 64 bit as usb dac.
So I wonder what can else can do?
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