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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- CxUIUsvc (Conexant SmartAudio service) "processor in a high ...
The problem with CxUIUsvc (Conexant SmartAudio service) using the laptop processor in a high usage. There some procedures could remove the driver/service or deactivated it.
Step 1: Uninstall and reinstall the Conexant High Definition SmartAudio driver
- Uninstall the current driver, and then install the most up-to-date driver.
- In Windows, search for and open Device Manager.
- Navigate to the Conexant High Definition SmartAudio driver, right-click it, and then select Uninstall device.
- If you are prompted to delete the driver software, select Delete the driver software for this device box, and then click Uninstall.
- Restart the computer.
- Go to the HP Customer Support - Software and Driver Downloads page.
- Navigate to the product page for your computer.
- Expand the Driver-Audio section.
- Click Download next to your product audio driver.
- After the driver finishes installing, restart the computer.
- If the issue persists, continue to the next step.
Step 2: Configure the Conexant Utility Service
- Press the Windows logo key + the R key.
- In the Open field of the Run window, type services.msc, and then click OK.
- In the Services window, navigate to CxUtilSvc, and then double-click it.
- The Properties window opens.
- In the Properties window, change the Startup type to Stop.
Click Apply, and then click OK.
It is possible in that last process, if the Windows Update to a new version, the Conexant service probably will start again, so you may stop it again following that step.
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