• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
A_Gayathri
HP Administrator
Views : 1,426
No ratings

If you're encountering issues with the Intel Rapid Storage Technology (RST) 18.1.2.5596 VMD Driver on your HP 250 G8 Notebook PC.

Below are some generic troubleshooting steps to help resolve common issues related to Intel RST:

Troubleshooting Intel RST VMD Driver Issues

  1. Update Your Driver:

    • Step: Visit the HP Customer Support - Software and Driver Downloads page to check for the latest version of the Intel RST driver.
    • Action: Download and install the latest driver version if available. This can resolve compatibility and security issues.

  2. Check BIOS Settings:

    • Step: Restart your computer and enter BIOS Setup Utility by pressing F10 repeatedly during startup.
    • Action: Navigate to the Advanced > System Options section and ensure that the Storage Controller is configured for Intel RST.
    • Note: For some models, BIOS update may be required to support newer drivers.

  3. Ensure System Requirements:

    • The system must meet minimum requirements, such as:
      • Intel 11th, 10th, 9th, 8th, or 7th Generation Core processor.
      • Windows 10 Creators Update (1703) or later.
      • BIOS Version 02.06 or later.
    • Action: Verify that your system meets these requirements and update BIOS and Windows if needed.

  4. Reinstall the Driver:

    • Step: Uninstall the existing driver from Device Manager under "Storage controllers."
    • Action: Restart your computer and then reinstall the driver, using the setup file available on the HP or Intel website.

  5. Disable and Re-enable Intel Optane Memory:

    • Step: Open Intel Rapid Storage Technology application and navigate to the Intel Optane memory tab.
    • Action: Disable and then re-enable Optane memory to refresh configuration settings.

 

Common Issues and Their Causes

  • Driver Conflicts: Ensuring you are using the correct driver version for your system is crucial as incorrect drivers can lead to system instability.

  • BIOS Configuration: Incorrect BIOS settings might prevent the Intel RST from functioning properly. Ensure the storage controller is set to Intel RST.

  • System Update: Outdated system components can cause compatibility issues with newer Intel RST versions.

Need help or have any questions? Start a new discussion here and get the answers you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.