HP Laptop Keyboard Not Working? Step-by-Step Fixes

[A_Gayathri]

HP laptop keyboard is not working, there are several generic troubleshooting steps you can try to resolve the issue:

Restart Your Computer:

Sometimes a simple restart can resolve hardware conflicts or temporary issues.

1. Check for Physical Damage:
   
   

   • Inspect the keyboard for any visible physical damage or debris that might obstruct key movements.
     
     

2. Reconnect or Test with an External Keyboard:
   
   

   • If possible, connect an external keyboard via USB to check if the issue is specific to the built-in keyboard.
   • This can also help you continue work while troubleshooting further.
     
     

3. Update or Reinstall the Keyboard Driver:
   
   

   • Go to Device Manager (press Win+X and select Device Manager).
   • Expand the "Keyboards" section.
   • Right-click on your keyboard driver and select "Update driver." Choose "Search automatically for updated driver software."
   • If the problem persists, try uninstalling the driver and restarting your laptop to let Windows reinstall it automatically.
     
     

4. Check Keyboard Settings:
   
   

   • Ensure that the correct keyboard layout is selected.
   • In Windows, go to Settings > Time & language > Language, and check the input method.
     
     

5. Adjust Power Settings:
   
   

   • Sometimes power settings affect the functionality of keyboard and USB ports.
   • Go to Power Options in the Control Panel, check the settings under "Change advanced power settings," and ensure the keyboard is set to maximum performance.
     
     

6. Run Windows Troubleshooter:
   
   

   • In the Windows search bar, type "Troubleshoot" and open the Troubleshoot settings.
   • Run the troubleshooter specifically for keyboard issues.
     
     

7. Perform a System Restore:
   
   

   • If the issue started after a recent update or software installation, you can perform a system restore to revert the changes.
     
     

8. Check for BIOS Updates:
   
   

   • Visit the HP Support website, enter your laptop’s model number, and check for any available BIOS updates.
     
     

9. Reset the Keyboard:
   
   

   • Turn off the laptop and wait a few minutes.
   • Power it back on and try using the keyboard again.
     
     

Sources : HP Notebook PCs - Keyboard troubleshooting (Windows) 

How to Troubleshoot a Keyboard in Windows 11 for HP Notebooks | HP Support

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