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- Missing PCI Controller Driver After Installing Windows 10 on...
After Performing a clean installation of Windows 10 on an HP 250 G4 Notebook, Device Manager continues to show a PCI Controller with a missing driver. The issue persists even after reinstalling Windows and installing all available drivers from the HP support page.
The affected device may display one of the following Hardware IDs:
PCI\VEN_8086&DEV_22DC&SUBSYS_80C5103C&REV_21
PCI\VEN_8086&DEV_22DC&SUBSYS_80C5103C
PCI\VEN_8086&DEV_22DC&CC_118000
PCI\VEN_8086&DEV_22DC&CC_1180
If you notice that USB storage devices cannot always be safely ejected because of the missing driver.
Products
- HP 250 G4 Notebook
- Windows 10 (64-bit)
- Clean Windows installation
Symptoms
- Unknown PCI Controller appears in Device Manager.
- Reinstalling Windows does not resolve the issue.
- Installing all recommended HP drivers does not remove the unknown device.
- USB devices may not support Safely Remove Hardware correctly.
Troubleshooting Steps
Follow the steps below in order.
1: Install the Intel Serial IO Driver
- Download and install
- Restart the notebook.
- Check Device Manager to see if the unknown PCI Controller has been resolved.
2: If the Issue Persists
If the PCI Controller is still listed:
- Install the latest Intel Chipset driver.
- Restart the computer.
- Verify whether the missing device has disappeared.
3: Install the Intel Dynamic Platform and Thermal Framework Driver
If the issue still remains:
- Install even if Windows reports that a newer version is already installed.
- Complete the installation.
- Restart the notebook.
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