Troubleshooting Steps for 'Enter WPS PIN' Message During HP Printer Setup

[A_Gayathri]

When you receive an 'Enter WPS PIN' message during the setup of an HP printer on a Windows system, it usually indicates that the printer is trying to connect to your wireless network using Wi-Fi Protected Setup (WPS).

Here’s how you can troubleshoot and resolve this issue:

What is the WPS PIN?

The WPS (Wi-Fi Protected Setup) PIN is a unique 8-digit code used by some HP printers to connect securely to wireless networks. You have a limited time (usually 90 seconds) to enter this PIN.

Steps to Find the WPS PIN

1. Check the Printer Display:

   • Look for the WPS PIN displayed on the control panel of your printer. Some printers will print a page or display the PIN directly on the screen.
     
     

2. Refer to Printed Information:

   • During the setup, if a PIN page is printed, check that page for the WPS PIN.
     
     

3. Access the Printer Information Sheet:

   • If your printer offers an information sheet or report function through the setup menu, you may find the PIN on this sheet.
     
     

4. Use HP's Software or Apps:

   • If the PIN is not visible, try using HP's dedicated software or mobile apps which might help reveal networking settings including the WPS PIN.
     
     

5. Restart the Setup Process:

   • If the PIN is rejected or you cannot find it, restart the setup process. This can often resolve minor glitches.
     
     

6. Alternative Connection Methods:

   • If WPS PIN method is not preferable, consider switching to other connection methods such as USB, Ethernet, or using a traditional Wi-Fi setup through the HP software wherein you enter the SSID and password manually.
     
     

Reasons for the 'Enter WPS PIN' Message

• Security: The WPS PIN is a part of the security protocol to ensure devices connect safely to the network.
• Automatic Connection: Some HP printers default to WPS for wireless setup, triggering the PIN request.
• Connection Integrity: Ensures that only authorized users connect the printer to the network.
  
  

Tips

• Ensure your router supports WPS; some older models may not have this capability.
• Keep your router and printer within close proximity to strengthen the signal during the setup process.
• If other network issues persist, restart your router and printer and try connecting again.

Sources: Find the wireless network password or PIN to connect an HP printer  
An 'Enter WPS PIN' message displays during an HP printer setup (Windows)

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