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A_Gayathri
HP Administrator
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If you are using an HP Notebook - 15-db1041nm (or another HP notebook with a Realtek RTL8821CE Wi-Fi/Bluetooth adapter) and want to:

  • Update the Realtek Bluetooth 4.2 driver to the latest version.
  • Update the Realtek Wi-Fi driver.
  • Replace the existing wireless card with a newer model.

Troubleshooting Steps 

Update the Realtek Bluetooth Driver

 

  1. Identify the installed wireless adapter:
    • Open Device Manager.
    • Expand Bluetooth and confirm that the adapter is Realtek Bluetooth 4.2.
    • Expand Network adapters and verify the Realtek RTL8821CE Wi-Fi Adapter.
  2. Download and install the latest HP Bluetooth driver for the RTL8821CE adapter:
    • Driver Version: 1.10.1072.3000
  3. Restart the notebook after the installation is complete.

Update the Realtek Wi-Fi Driver

  1. Download and install the latest HP Wi-Fi driver for the RTL8821CE adapter:
    • Driver Version: 2024.10.230.0
  2. Restart the notebook after installing the driver.

Information About Upgrading the Wireless Card

If you are considering replacing the existing Realtek RTL8821CE wireless card with a newer model, note the following:

  • HP notebooks with this hardware configuration may support only a limited number of compatible wireless adapters.
  • The installed RTL8821CE adapter uses a single Wi-Fi antenna cable.
  • Most newer or higher-performance wireless adapters require two antenna cables.
  • Adding a second antenna requires disassembling the notebook, including the display assembly, and installing an additional antenna kit.
  • Due to the complexity of the upgrade, replacing the wireless card is generally not recommended unless the required hardware modifications can also be completed.

Need help or have any questions? Start a new discussion here and get the answers you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.