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[FAQ] Polycom PSTN Frequently asked Questions, Click here to check it out!
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‎12-16-2011 07:13 PM

HP Recommended

SPLIT BY A MODERATOR FROM => HERE <=

 

I have a similar problem.  I've followed the instructions and have attempted updating the software to DSP S2W.CON.01.605, but it didn't fix the problem.   I still have "NOT REGISTERED" showing on the console and in addition, when I go to the Menu -> THIS PHONE -> SYSTEM INFORMATION -> once it shows the information, CVM: UNAVAILABLE, DSP: S2W.CON.01.605, CPLD: 1.06, none of the soft keys work and I have to unplug the power and back in to get the console buttons to work again.  Any ideas?

1 REPLY 1

‎12-17-2011 02:19 AM

HP Recommended

Hello Voidstar,

 

welcome to the Polycom Community.

 

If the Unit is still within warranty please contact your Polycom Reseller.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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