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- APU-7/APU-70/APU-71 (EHS Cable): how to Install on an Avaya ...
This procedure explains how to install the APU-7/APU-70/APU-71 EHS cable, which is compatible with Avaya phone models:
Phone Settings
- Avaya phones require volume adjustment for best headset audio. While in a call using a headset, press the volume adjust buttons on the phone until the phone volume indicator shows 2 bars.
- The USB port has to be enabled on the phone. To do so, press the Services button twice, select Preferences, select Headsets, select Change headset type to, and then press Apply.
To Install the EHS Cable
- On your base, set your compatibility switch and speaking and listening volumes to the following:
Setting | CS50/CS55/CS70/CS70N/ CS351N/CS361N Cable APU-7 | CS500 Series Cable APU-70 or APU-71 | Savi Office/700 Series Cable APU-70 or APU-71 |
Compatibility | 1 | A | A |
Speaking Volume | B | 4 | 4 |
Listening Volume | 2 | 3 | 3 |
2. Connect your EHS cable to your phone as follows:
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