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Guidelines
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karlaz
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This procedure explains how to install the APU-7/APU-70/APU-71 EHS cable, which is compatible with Avaya phone models:

 

Phone Settings

  • Avaya phones require volume adjustment for best headset audio. While in a call using a headset, press the volume adjust buttons on the phone until the phone volume indicator shows 2 bars.
  • The USB port has to be enabled on the phone. To do so, press the Services button twice, select Preferences, select Headsets, select Change headset type to, and then press Apply.

To Install the EHS Cable

  1. On your base, set your compatibility switch and speaking and listening volumes to the following:
SettingCS50/CS55/CS70/CS70N/ CS351N/CS361N
Cable APU-7
CS500 Series
Cable APU-70 or APU-71
Savi Office/700 Series
Cable APU-70 or APU-71
Compatibility1AA
Speaking VolumeB44
Listening Volume233

 

      2. Connect your EHS cable to your phone as follows: 

apu-70-avaya-nortel.jpg

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