-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- HP Support Community Knowledge Base
- Poly Headsets Knowledge Base
- Poly Headsets Knowledge Base
- APV (Avaya EHS Cable) how to install
This procedure explains how to install the APP Series EHS cable, which is compatible with Avaya phones:
Special Requirements
- Please note that for older Plantronics models like CS50, CS55, CS60, CS70, CS70N, CS351N, or CS361N, the ring detect cable (Part Number 71737-02) is required.
- 24XX and 54XX phones require firmware 4.0 or greater
- 9608 and 96X1 phones require version 6.1 SP3 on their server
To Install the EHS Cable
- On your base, set your compatibility switch and speaking and listening volumes to the following:
Setting CS50/CS55/CS70/CS70N/ CS351N/CS361N
Cable APV-6ACS500 Series
Cable APV-62 or APV-63Savi Office/700 Series
Cable APV-62 or APV-63Compatibility 1 A A Speaking Volume B 2 2 Listening Volume 2 3 3 - Connect your EHS cable to your phone as follows:
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.