• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
karlaz
Level 1
Views : 506
No ratings

EncorePro500.png

 

The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They’re the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier. They even adjust audio performance to your specific headset, giving you ideal call quality, every time. The controls are a breeze, including a single hold button for audio and video (USB models). Designed to preserve your hearing and built to take years of punishment, these headsets make true flexibility your new reality.

 

Key Features

  • Built-in USB-A and USB-C connectors (USB models)
  • Full backwards compatibility for legacy equipment (QD models)
  • Remote firmware and cloud system updates (USB models)
  • Poly Quick Disconnect technology (QD models)
  • Full native Microsoft Teams experience (-M models)

Models

  • ENCOREPRO 510/520
  • ENCOREPRO 515/515-M
  • ENCOREPRO 525/525-M
  • ENCOREPRO 530
  • ENCOREPRO 540
  • ENCOREPRO 545

AUDIO CHARACTERISTICS

  • Bandwidth – 150 Hz to 6800 Hz
  • Maximum acoustic output – QD models 118 dBA, USB models

WEIGHTS AND DIMENSIONS

Weight –

  • HW510/EP515 USB 52 g/.11 lbs
  • HW520/EP525 USB 74 g/.16 lbs
  • HW530 22 g/.05 lbs
  • HW540/EP545 USB 32 g/.07 lbs (over the head), 22 g/.05 lbs (over the ear), 24 g/.05 lbs (behind the neck)

Cable Length –

  • HW510/520 QD models 785 mm/30.9 in
  • HW530/540 QD models 890 mm/35 in
  • EP515/525 USB models 2085 mm/82 in
  • EP545 USB model 2180 mm/85.8 in
  • Inline module (USB models) – 75 mm x 25 mm x 10 mm/2.95 in x .98 in x .39 in

DESIGN

  • Axes of adjustment – 6
  • Microphone boom rotation – 290’

CERTIFICATION

  • Microsoft Teams (Teams version only)

 

For more information about the Encore Pro 500 Series, please visit Poly EncorePro 500 Series - Contact Center Headsets | HP® Official Site

Contributors
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.