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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- HP Support Community Knowledge Base
- Poly Headsets Knowledge Base
- Poly Headsets Knowledge Base
- Voyager Surround 80 how to pair
- iPhone Settings > Bluetooth > On*
- Android Settings > Bluetooth On > Scan for devices*
Note: *Menus may vary by device
3. Select “Poly VSurround 80.” Once successfully paired, you hear pairing successful” and the headset LEDs stop flashing.
Note: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth adapter.
Connect to PC
Your Bluetooth USB adapter provides the best connection, softphone functionality and acoustic sound quality through your headset. The adapter comes pre-paired to your headset.
1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
3. Load Poly Lens Desktop App by visiting the Poly Lens page. This allows you to customize your headset behavior through advanced settings and options.
Pair BT700 USB adapter again
Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device. Download: Poly Lens.
Note: Adapter design varies by USB connection.
- Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
- Put your Poly audio device in pair mode.
- Launch Poly Lens Desktop App and navigate to Poly BT700.
- Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the adapter's main page or overflow menu. Your adapter flashes red and blue. Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid.