[FAQ] Adding a modified Background Image to a Phone

[A_Gayathri]

Detailed instructions can be found in the Custom Background Technical Bulletin 62473 => here <=

Phone	Screen Size
VVX 250 business IP phone	320x240 pixels
VVX 300 series business media phones	208x104 pixels (Grayscale)
VVX 350 business IP phone	320x240 pixels
VVX 400 series business media	320x240 pixels
VVX 450 business IP phones	480x272 pixels
VVX 500 series business media phones	320x240 pixels
VVX 600 series business media phones	480x272 pixels
VVX 1500 business media phones	800x480 pixels
VVX Color Expansion Module	272x480 pixels
VVX EM50 expansion module	480 x 800
CX5500	480x272 pixels

The Admin Guide matching your Phone Software describes within the <bg> Section how to change the Background Images that come with the Phone Software from Factory.

Example for modern VVX phones:

<WEB bg.color.selection="2,1" bg.color.bm.1.name="FoggyLake.jpg"/>

The FoggyLake.jpg picture would be expected to be stored on the Provisioning Server.

Using a SoundPoint IP 450 we start by creating a configuration file (in this example called background.cfg) and we are changing the Sailboat256x116.jpg Option 2 as follows:

(attached as NewSailboat256x116.jpg)

The Configuration:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Wolverine 3.3.4.0085 19-Dec-11 00:05 -->
<!-- Created 02-02-2012 14:52 -->
<POLYCOM>
	<bg bg.medRes.gray.bm.2.name="NewSailboat256x116.jpg" />
</POLYCOM>

 We are loading the new configuration (background.cfg) via the 000000000000.cfg or a individual <mac>.cfg:

CONFIG_FILES="background.cfg"

We can then via the Menu select the new Background Picture:

The Phone will then show the new Background:

The Background Number "2" could be automatically chosen on Bootup if:

bg.medRes.gray.selection="3,2"

 would be added to the background.cfg

NOTE: Limitations for the filesize are described within the Admin Guide. Different Models require a different String other than the suggested above. 

Need help or have any questions? Start a new discussion here and get the answers you need.