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Guidelines
Are you looking for Poly Software Click here to find it
A_Gayathri
HP Administrator
Views : 4,483
100% helpful (1/1)

Poly releases regularly Feature Releases or Maintenance Releases of their PVOS, UC, or Obi Edition Software Versions.

 

EDIT: Aug 2022 Software 8.0.0 introduced the new PVOS software for Poly Edge E, CC,X and Poly Trio C60 phones

 

EDIT: In January 2018, Poly acquired ObiHai and Poly VVX 150, 250, 350, and 450 phones that can be ordered with either Poly UC Software or ObiHai software. The D230, Edge, B, or Poly Rove can only run ObiHai software.

 

VVX150 6.3.x > ObiEdition
VVX250 6.3.x > ObiEdition
VVX350 6.3.x > ObiEdition
VVX450 6.3.x > ObiEdition
D230 7.0.x > ObiEdition
Edge B 1.0.x ObiEdition
Rove 8.0.x > ObiEdition

 

Other older ObiHai phones are available.

 

NOTE: With the end of sale of some models of VVX business media phones, the following phone models will no longer receive new features after 5.9.x

 

  • VVX 300/310
  • VVX 400/410
  • VVX 500
  • VVX 600
  • VVX 1500

 

For any current model, if required, the Updater is already part of the software and does not need additional downloading.

 

The compatibility overview can be checked => here <= against the official SIP/UC Software Matrix

The table below illustrates which currently available software version should be installed on a Polycom phone in order to be on a supported platform.

 

We usually support the latest and the -1 (prior) release

 

Phone Software Version Latest Version Call Server
Poly Trio C60 > 5.9.3   openSIP / Skype for Business/ Teams
CCX 400 > 1.0.0.0200   Teams
CCX 400 > 6.2.11   openSIP / Skype for Business/ Teams
CCX 500 > 5.9.12.   Skype for Business / Teams
CCX 500 > 6.2.11.   openSIP
CCX 505 > 7.3.1   openSIP / Skype for Business/ Teams
CCX 600 > 5.9.12.   Skype for Business / Teams
CCX 600 > 6.2.11   openSIP
CCX 700 > 6.2.11   openSIP
Edge E > 8.0.0   openSIP
Poly Trio 8800 > 5.4.0 7.2.x openSIP / Skype for Business/ 
Poly Trio 8500 > 5.5.2 7.2.x openSIP / Skype for Business
Poly Trio 8300 > 5.9.2   openSIP
Poly Edge E100 > 8.0.0   openSIP
Poly Edge E220 > 8.0.0   openSIP
Poly Edge E300 > 8.0.0   openSIP
Poly Edge E320 > 8.0.0   openSIP
Poly Edge E350 > 8.0.0   openSIP
Poly Edge E400 > 8.0.0   openSIP
Poly Edge E450 > 8.0.0   openSIP
Poly Edge E500 > 8.0.0   openSIP
Poly Edge E550 > 8.0.0   openSIP
VVX101 > 5.4.0   openSIP
VVX150 > 5.8.0   openSIP
VXV201 > 5.4.0   openSIP / Skype for Business
VVX250 > 5.8.0   openSIP / Skype for Business on Premise
VVX 300/310 > 4.1.2 5.9.x openSIP / Skype for Business
VVX 301/311 > 5.4.1   openSIP / Skype for Business
VVX350 > 5.8.0   openSIP / Skype for Business on Premise
VVX 400/410 > 4.1.2 5.9.x openSIP / Skype for Business
VVX 401/411 > 5.4.1   openSIP / Skype for Business
VVX450 > 5.8.0   openSIP / Skype for Business on Premise
VVX500 > 4.0.1 5.9.x openSIP / Skype for Business
VVX501 > 5.4.1   openSIP / Skype for Business
VVX600 > 4.1.8 5.9.x openSIP / Skype for Business
VVX601 > 5.4.1   openSIP / Skype for Business
VVX1500 < 5.2.x 5.9.5 Skype for Business
VVX1500 < 5.3.x 5.9.5 openSIP
SoundStructure > 4.0.x   openSIP / Skype for Business
VVX D60 > 5.4.3   openSIP
VVX Expansion Module > 4.1.6 or 5.1.x   openSIP /Skype for Business(Color only)
SoundPoint IP300 < 2.1.3   openSIP
SoundPoint IP301 < 3.1.8   openSIP
SoundPoint IP320 < 3.3.5   openSIP
SoundPoint IP321 < 4.0.x   openSIP
SoundPoint IP330 < 3.3.5   openSIP
SoundPoint IP331 < 4.0.x   openSIP
SoundPoint IP335 < 4.0.x   openSIP
SoundPoint IP430 < 3.2.7   openSIP
SoundPoint IP450 < 4.0.x   openSIP
SoundPoint IP500 < 2.1.3   openSIP
SoundPoint IP501 < 3.1.8   openSIP
SoundPoint IP550 < 4.0.x   openSIP
SoundPoint IP560 < 4.0.x   openSIP
SoundPoint IP600 < 3.1.8   openSIP
SoundPoint IP601 < 3.1.8   openSIP
SoundPoint IP650 < 4.0.x   openSIP
SoundPoint IP670 < 4.0.x   openSIP
SoundStation IP4000 < 3.1.8   openSIP
SoundStation IP5000 < 4.0.x   openSIP
SoundStation IP6000 < 4.0.x   openSIP
SoundStation IP7000 < 4.0.x   openSIP
SoundStation Duo < 4.0.x   openSIP

 

NOTE: For the VVX and Trio Phones LYNC compatibility also includes Skype for Business and/or Skype for Business Online/Microsoft 3PIP Teams Gateway

NOTE: CCX and compatible Trio Phones include support (if applicable) for Skype for Business and/or Skype for Business Online/Microsoft Teams

 

Currently, the latest Software Version UC Software available for End Users can be found => here <= 

 

  • SoundStation IP UC Software 4.0.x or later: 

 

=>To upgrade to this version, you will need to download the additional Upgrader / Updater<=

 

  • SoundPoint IP UC Software 3.3.x or earlier: 

 

=>To downgrade from this Version to a previous Version ( < UCS 3.3.x ), you will need to download the additional Downgrader and need to downgrade to UCS 3.3.2<=

 

Phones like the Polycom SoundStation Duo, VVX500VVX600VVX300/310, and VVX400/410 can download their latest UC Software via the built-in upgrade functionality within the Web Browser, as shown as an example in this post => here <=.

 

End of Sales Phones like the SPIP 300 and SPIP 500 can find their Software => here <=

 

Legacy Phones like the SPIP 301SPIP 501SPIP 600SPIP 60,1, and SSIP 4000 can find their Software => here <=

 

NOTE: Details regarding the BootROM can always be found in the Software Release Notes for the BootROMs and/or SIP / UC Software.

Need help or have any questions? Start a new discussion here and get the answers you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.