[FAQ] What is the warning indication/triangle/exclamation mark shown on the phone since UCS 5.1.1?

[A_Gayathri]

UCS 5.1.1 introduced new features and functionality, and as part of this, the standard password should be changed to enhance security.

Standard Username and Password using SIP or UC Software:

User name = Polycom (case sensitive)

Admin Password = 456

User Password = 123

You can change the Admin Password via:

Or manually on the phone:

• Press Menu Key => select Settings => select Advanced => current Password =>  select Admin Settings => scroll to Change Admin Password

NOTE: More details on the default password => here <= !

This is also indicated on the Web Interface if active:

NOTE: UCS 5.1.1 disabled the Web Interface if using LYNC profile. For more details please check => here <=!

You can verify this via Menu => Settings => Status => Diagnostic => Warnings

In order to permanently clear this icon, the default factory password must be changed.

Please follow the FAQ post => here <=

21/03/2016

In order to constantly suppress the warning the following parameter can be used:

<web up.warningLevel="2" />

Please see the attached file, which can be imported using the => Web Interface <=

Need help or have any questions? Start a new discussion here and get the answers you need.