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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
karlaz
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To view statistics for your repeater to check the status of the device and assess any issues: 

  1. In the system web interface, go to Platform.
  2. Select Statistics > Repeater. The following information displays for all connected repeaters:
    • Idx/Name - Displays the name and IP address for all connected repeaters. If there is only one repeater, then only the summary (Sum) row displays.
    • Operation/Duration - The time since the last reboot occurred and the total runtime since the statistics reset or the last firmware update.
    • Busy - The number of times the device was busy and rejected additional calls.
    • Busy Duration - The total time the device was busy.
    • Max Active - The total number of active calls at one time.
    • Searching - Displays how many times the repeater searched for the sync source. 
    • Recovery - Displays how many times the repeater didn’t connect with its sync source and synced with another base station or repeater.
    • Source Changed - Displays how many times the repeater changed its sync source.
    • Wide Band - Displays the number of wideband calls.
    • Narrow Band - Displays the number of narrowband calls.
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