The system web interface provides diagnostic information on Poly Rove devices to help you assess issues with the system.
To view basic diagnostic information for your Poly Rove base station:
In the system web interface, go to Platform.
Select Diagnostics > Base Stations. The following information displays:
Base Station Name - The name and IP address for all connected base stations. If there is only one base station, then only the summary (Sum) row displays.
Active DECT Ext (Mm/Ciss/CcOut/CcIn) - The number of active connections to extensions registered on the base station.
Mm—Mobility Management.
Ciss—Call Independent Supplementary Service.
CcOut—Call Control Out.
CcIn—Call Control In.
Active DECT Rep (Mm/Ciss/CcOut/CcIn)- The number of connections to repeaters paired with the base station.
Mm—Mobility Management.
Ciss—Call Independent Supplementary Service.
CcOut—Call Control Out.
CcIn—Call Control In.
Active RTP (Lcl/Rx BC)- The number of active RTP streams.
Lcl—local RTP stream.
Rx BC—broadcast receive RTP stream.
Active Relay RTP (Lcl/Remote) - The number of active relay streams.
Lcl—Local RTP relay stream.
Remote—remove RTP relay stream.
Latency [ms] (Avg.Min/Average/Avg.Max) - The latency of ping between the base station.
View Wireless Handset Extension Diagnostics
To view diagnostic information on the wireless handsets registered to the base station:
In the system web interface, go to Platform.
Select Diagnostics > Extensions. The following information displays:
Idx - The index number for the wireless handset.
No of HS Restarts - The total number of times the wireless handset restarted.
Last HS restart - The previous date when the wireless handset restarted.
