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karlaz
Level 1
‎10-31-2024 02:49 PM
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If you can’t reach your Poly Rove wireless handset from the base station, verify that the handset has enough signal strength:

 

  • If the handset has enough signal strength, reboot the handset.
  • If the handset doesn’t have enough signal strength, move it to a different location with better reception or consider relocating the base station to give better coverage.

 

Signal Strength

If you are experiencing signal issues with a wireless handset, you can check the signal strength.

 

Good signal strength is 0 dBm; however, anything above -85 dBm is considered fair.

 

You can check the signal strength as follows

 

  1. On the wireless handset, select Menu, then press *47*.
  2. Select a base station. The signal strength displays next to RSSI, as shown below in the image.
  3. If the signal strength is -85 dBm to 0 dBm (fair to good range) and you still have signal issues, restart the handset to see if that improves the signal.

 

rove signal.png

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