• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
karlaz
Level 1
Views : 56
No ratings
To view call statistics for the Poly Rove system:
  1. In the system web interface, go to Platform.
  2. Select Statistics > Calls. The following call statistics information is displayed:
    • Base Station Name - The name and IP address for all connected base stations. If there is only one base station, then only the summary (Sum) row displays.
    • Operation/Duration - The time since the last reboot occurred and the total runtime since the statistics reset or the last firmware update.
    • Calls - Displays the total number of calls handled on the base station.
    • Dropped - Displays the total number of active calls that were dropped.
    • No Response - Displays the number of incoming calls that received no response due to hardware issues.
    • Duration - Displays the total time of all active calls on the device.
    • Active - Displays the number of wireless handsets with currently active calls.
    • Max Active - Displays the total number of active calls at one time.
    • Codec G711U: G711A: G729: G722: G726: OPUS: - Displays the total number of times each codec was used in calls.
    • Handover Attempt Success - Displays the number of successful turnover attempts.
    • Handover Attempt Aborted - Displays the number of failed handover attempts.
    • Audio Packet loss - Displays the number of times when an audio connection wasn’t established.
Contributors
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.