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Answering Calls

When you get an incoming call on a Poly Rove DECT IP phone, you can choose to answer the call in various ways.

 

Answer an Incoming Call
Answer an incoming call from the wireless handset.

Task

Do one of the following:

  • Press the Call button.
  • Press the Speakerphone button.
    Select the Answer softkey.

Answer an Incoming Call During a Call
A tone plays when you receive an incoming call during an active call.

Task

Do one of the following:

  • Select Call.
  • Press the Speakerphone button.
  • The first call goes on hold automatically.

Holding and Resuming Calls

When you are in a call, you can place an active audio call on hold and resume the call.

 

Hold a Call
You can place up to two active calls on hold at any time.

Task

  • During a call, select Options > Hold.

Resume a Call
You can resume any held call on the wireless handset.

Task

  • Select Options > Resume.

Switch Between Calls
You can switch between calls when you have at least one active call and one held call on the wireless handset.

Task

  • With one active call and a held call, press Swap.

End a Call
You can end an active call at any time.

Task

Do one of the following:

  • Select End .
  • Place the wireless handset in its cradle or the charging cradle.

Transferring Calls

You can transfer a call to another wireless handset, to a directory contact, or to a designated number.

 

Transfer a Call to Another Wireless Handset
You can transfer a call on your wireless handset to another contact to enable someone else to take the call or to resume the call on another handset.

Task

  • During a call, select Options > Transfer.
  • Enter a number or select a contact from a directory or the recent calls list.
  • Select Call.
  • Talk with your contact, then select Options > Transfer again to complete the transfer.

Blind Transfer a Call to a Contact
Blind transferring a call sends the call to another contact without your speaking to the contact first.

Task

  • During a call, select Options > Blind Transfer.
  • Enter a number or select a contact from a directory or the recent calls list.
  • Select Transfer.
  • The phone transfers the call when the contact answers the call.

Rejecting Incoming Calls

You can reject incoming calls manually via the handset, or automatically by enabling Do Not Disturb (DND).

 

Reject an Incoming Call
You can reject rather than answer incoming calls on the wireless handset.

Task

  • Do one of the following:
  • Press End .
  • Press the Reject softkey.
  • Press the Silence softkey.

Set an Incoming Call to Silent
You can set an incoming call to silent if you don't want to answer a particular call.

Task

  • When the phone is ringing, press the Silence softkey.
  • The phone stops ringing but the display continues to flash until the caller hangs up or the call goes to voicemail. The phone rings when the next call is received.

Rejecting Calls with Do Not Disturb
Set your phone to automatically reject calls when you don’t want to be interrupted.

 

Enable Do Not Disturb
Do Not Disturb (DND) enables you to set your phone to automatically reject calls when you don’t want to be interrupted.

Task

  • On the wireless handset, go to Menu > Do Not Disturb.
  • Select Enable.
  • The handset doesn't ring for any calls until you disable Do Not Disturb.
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