When you park a call, you can put the call on hold and resume it on another wireless handset.
You can park a Rove call in a parking lot on your service provider’s network. You can retrieve a parked call on a wireless handset by entering a dedicated retrieval code. This feature is only available for lines registered with a service that supports call park. Check with your system administrator about this feature in your company's deployment.
Park a Call on a Extension
You can park active calls from your wireless handset directly onto a contact’s line extension.
When you park a call on an extension, the call is moved from the handset’s line, and the phone notifies the contact that a call is parked.
Task
- During the call, go to Options > Call Park.
- Enter the extension where you want to park the call.
For example, enter [6889]. - Select Park.
Retrieve a Call Parked on an Extension
You can retrieve a parked call from any phone or wireless handset on the network.
You must have the retrieval code for the parked call. The retrieval code is set when parking a call.
Task
- Enter the retrieval code, then enter the extension where you parked the call, followed by a pound sign (#).
For example, enter [*88], then enter [6889#]. - Press Call.
Enhanced Call Park
Enhanced Call Park is a feature that enables line keys on the phone to park a call and retrieve a parked call. Check with your system administrator about this feature in your company's deployment.
Park a Call with a Line Key
Task
- During the call, press a L1-L4 line key that is solid green.
Solid green indicates that the park extension is available for parking a call.
View Parked Call Details
If your administrator has enabled enhanced call park, you can view the details of all calls parked in any parking lot your wireless handset is configured to monitor.
Task
- Do one of the following:
For Rove 30 or Rove 40 handsets, press the L1-L4 line key that is red.
For Rove 20 handsets, press the L1-L4 line key that has a P icon over the line key displayed on the screen. Then press the middle softkey. - Press the middle softkey (...).
Retrieve a Call with a Line Key
Task
Do one of the following:
- Press the L1-L4 line key to view the parked call details, then press the L1-L4 line key again or the Pick Up softkey to retrieve the call.
- Press the middle softkey P and then press the Pick Up softkey to retrieve the call.
