What is Poly ZTP?

[karlaz]

Click here to download the Poly Zero Touch Provisioning guide.

Poly Zero Touch Supported Devices

Poly Zero Touch supports the following devices.

Device Software Version

Poly Edge E100, E220, E300, E320, E350, E400, E450, E500, E550	All Poly Voice Software (PVOS) versions
Poly CCX 400, 500, 600, 700	All UC Software versions
Poly Trio 8300	All UC Software versions
Poly Trio 8500, 8800	UC Software 5.5.2 AA and later
Poly Trio C60	All UC Software versions
Poly VVX 150, 250, 350, 450	All UC Software versions
Poly VVX 101, 201, 301, 311, 401, 411, 501, 601	UC Software 5.5.3, 5.6.0, and later
Poly VVX 300, 310, 400, 410, 500, 600, 1500	UC Software 5.5.3, 5.6.0, and later
Poly SoundPoint IP 321, 331, 335, 450, 550, 560, 650, 670	UC Software 4.0.13 and later
Poly SoundStation IP 5000	UC Software 4.0.13 and later
Poly SoundStation IP 6000	UC Software 4.0.14 and later

Poly Zero Touch does not support Poly devices running on the OBi Edition or PVOS-Lite firmware.

Notes: Some older SoundPoint IP, SoundStation IP, VVX 500, and VVX 1500 phone models may not be loaded with a factory-installed device certificate. See Prerequisites for details on determining if a phone has a factory-installed device certificate.

Some older Poly IP phones were manufactured before the Poly Zero Touch service was established in 2012 and may not have Polycom ZTP enabled in their default configuration. These phones will not automatically provision through the Poly Zero Touch service when factory reset, even when upgraded to a supported software release. The Polycom ZTP configuration setting must be enabled manually on the phones to automatically provision through the Poly Zero Touch service.

[JDS66]

how can we we get a ztp member login where it does not require 2FA?  i am trying to  have my platform perfrom the MAC update to ZTP, but the platform cannot perform any 2FA .