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Featured blog article:

‎10-12-2026 10:32 AM

HP Recommended
Product: Edge E100

HI, This morning, the Custom Label Value field is missing from the Poly Lens interface (lens.poly.com). This field is used to rename phones. Has there been a recent change to the interface, or is this a known issue?

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1 REPLY 1

‎10-12-2026 10:54 AM

HP Recommended

Hello @croteaupp ,

 

Welcome back to the HP Poly community.

 

This is just a Peer-to-peer community forum and not HP Poly Support. We are all just Volunteers.

 

If no other volunteers reply, I suggest you contact the HP Support organization in your region. Details are in my Signature.

Please open a Lens Mopinion Bug via https://lens.poly.com/appfeedback

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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