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‎07-22-2025 01:54 PM

HP Recommended
Product: Savi 8240 M OFFICE
Operating System: Microsoft Windows 11

Hi All.

 I've created the unique token along with enabling Entra Integration.  However sending out invites to user accounts doesn't include the token, forcing the user to have to login with SSO.   The Poly instruction says package the token with the application, okay how?  No instruction on doing so 😞


Thanks!

CL

2 REPLIES 2

‎07-22-2025 04:15 PM

HP Recommended

Hi @collin5858, Welcome to Poly HP Support Community. 

 

It looks like this may need direct support from our technical team. I encourage you to contact HP Support, where our engineers can take a closer look and help sort it out. You’ll find the contact link below.
https://support.hp.com/us-en/poly
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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‎07-23-2025 08:27 AM

HP Recommended

Anyone needing help on this subject can find it on the link below. It provides sample configuration for deployment which wasn't referred in any of the Poly Lens loginless login help document I checked. 

https://info.lens.poly.com/docs/onboard/lens-desktop-loginless

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