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- Einrichtung Loginless Clinet Token Poly Lens Desktop

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02-20-2024 07:14 AM - edited 02-20-2024 07:23 AM
Hello everyone,
Loginless - Client Tokens | Poly Lens Help
Today I tried to follow the steps in the Poly documentation mentioned above, unfortunately without success. I generated a client token in our Poly Lens portal and then entered it in the command as follows: C:\Windows\system32>cd C:\LENS_DESKTOP\lensdesktop\release C:\LENS_DESKTOP\lensdesktop\release>msiexec /i PolyLens.msi /l*v log.log TENANTTOKEN= Paste Token Here After I entered that, I get the error message: The command "C:\Windows\system32" is either misspelled or could not be found.
02-20-2024 07:20 AM
Hello @Benamin70 ,
welcome to the HP Poly community.
This is an English only community and if you require support in German I suggest you contact our Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-20-2024 07:43 AM
Today I tried to follow the steps in the Poly documentation mentioned above, unfortunately without success. I generated a client token in our Poly Lens portal and then entered it in the command as follows: C:\Windows\system32>cd C:\LENS_DESKTOP\lensdesktop\release C:\LENS_DESKTOP\lensdesktop\release>msiexec /i PolyLens.msi /l*v log.log TENANTTOKEN= Paste Token Here After I entered that, I get the error message: The command "C:\Windows\system32" is either misspelled or could not be found.