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- HP Community
- Apps, Services & Software
- Poly Software
- [Software] Poly Lens Version 2.1.1

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04-11-2025 05:42 AM
Hello all,
Software Release Announcement:
Poly Lens Desktop v2.1.1 (Windows only) is available for download
NOTE: The Poly Lens Desktop 2.1.0 release is only for Windows 10/11 PC/Notebooks only.
Mac PCs are supported using Poly Lens Desktop 2.0.0
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Poly Lens Desktop 2.0 for Mac supports Mac M1 Series Silicon or later. Intel based CPUs are no longer supported with Lens Desktop for Mac.
Release Notes
Introduction
Important:
- Please refer to the Supported Devices list. Any other devices detected on Poly Lens Desktop may have limited in-app functionality.
Software version: 2.1.1
Release date: April, 2025
Resolved Issues
This release includes the following bug fixes.
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Fixed an issue regarding EULA prompt when Poly Lens Desktop App is deployed using the AcceptEULA switch. See Accept EULA Feature for more information.
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Fixed an issue regarding Acoustic Events report on Poly Lens cloud.
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Fixed an issue regarding Poly Lens Desktop App not auto launching in the background after loginless deployment.
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Fixed an issue where Poly Lens Desktop App comes up in Guest mode upon PC reboot after first connection post the loginless deployment.
Previous Versions:
Older Poly Lens Versions release details >here<
Older Lens Desktop 1.4.0 version for incompatible Apple Hardware >here<
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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