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‎04-24-2026 03:55 PM

HP Recommended

Trying to web to my Poly relay server i just built.   I can SSH to it.  But can't web to it.  It asks for "Poly lens access key".  Where do i get that from?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-25-2026 04:13 AM

HP Recommended

Hello @swaziri ,

 

Welcome to the HP Poly community.

 

We assume you want to set up a Poly Lens Relay?

 

Please follow https://info.lens.poly.com/docs/lensrelay/lens-relay-setup

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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1 REPLY 1

‎04-25-2026 04:13 AM

HP Recommended

Hello @swaziri ,

 

Welcome to the HP Poly community.

 

We assume you want to set up a Poly Lens Relay?

 

Please follow https://info.lens.poly.com/docs/lensrelay/lens-relay-setup

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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