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‎04-17-2026 07:01 AM

HP Recommended
Product: Studio USB
Operating System: Microsoft Windows 11

i am using Poly Studio Desktop New app Version: 5.0.1.9 i am unable to get my poly accessories management on that app even cant see device connected in this app , accessories like BT700, Poly USB Studio Bar, Poly E60  

1 REPLY 1

‎04-17-2026 07:36 AM

HP Recommended

Hello @yousaf5 ,

 

Welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region. Details are in my Signature.

if this is not possible please open a Lens Mopinion Bug via https://lens.poly.com/appfeedback

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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