[FAQ] Do Poly Video Devices support the DHCP Option 60 Vendor Data Format?

[A_Gayathri]

For Studio X,G62 or G7500 option 66 or 160 is used to discover the location of the provisioning Server being used. The section "Onboard Video Devices via the DHCP Auto Discovery" for the free Poly Lens service has more details on how to use this.

DHCP Option Format: https://<ServerUser>:<Password>@<ProvisioningServerAddressURL>

Since TCOS 6.3.0 for TC8 and TC10, the options 66 or 160 can be used as well

1. In order to add this a new DHCP Vendor Class needs to be created:
   
   

   The Image below was copied from a Phone Guide but the same is applicable to compatible Poly Video Devices 

   
   
   
2. The Display Name and Description field values can be whatever you want, but the ASCII data field value is case sensitive and must be entered as shown above
   
   
   
   
   

NOTE: In the above example we use a simple server. If Clarity Manager or an older RPRM is being used the URL should be https://username:password@IP_or_FQDN/ucservice (or if the default PlcmSpIP username or password is used this is not required)

If the Username or Password includes an @ symbol please replace this with %40

Troubleshooting:

The Phone sends a DHCP Discover including the DHCP Vendor Option 60

The DHCP Server sends the DHCP Offer containing the Vendor Specific Option 43 including the above added Option 161 for the Provisioning Server.

Option 2 Deploying DHCP policies

Another option would be to use DHCP Policies since Windows 2012 server. More details can be found >here<

1. Create a new Policy:
   
   
2. Assign a Name and a description:
   
   
3. Configure the Conditions:
   
   
4. Add the 0004f2 Mac address Range:
   
   
5. Additionally add the 64167f range
   
   
6. Set the Option 160 and 161 to the provisioning server:
   
   
7. And verify the settings:
   
   

NOTE: This feature will be made configurable, based on the setting for DHCP Option 60. If DHCP Option 60 is set to "String", DHCP option 43 will be requested and sub-options returned within option 43 will be read, otherwise, option 43 will not be requested or read.

When option 43 is read, any sub-options contained therein will take precedence over options received outside of option 43.

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