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A_Gayathri
HP Administrator
Views : 47
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Hello all,

 

the below covers the installation of a RealPresence Group Upgrade Server.

 

Most of this is covered already => here <= for FTP or => here <= for HTTP but the following Items are important:

 

  • A_Gayathri_0-1769021420705.png

     

     Assign the Virtual Directory to a local Directory

  • A_Gayathri_1-1769021420697.png

     



    Unzip the Group Series update but point the "root" Directory to the Directory containing the unzipped files.

    Unix or Linux: /rseries/geninfo.sh
    Windows: \rseries\geninfo.bat

  • Expand the default Web Site and select the Mime Types

    A_Gayathri_2-1769021420755.png

     



    Ensure you have the .plcm , .txt and .sig allowed

  • If you are updating to a major or minor release, obtain a software update key code (.txt) file from the Polycom website. Save the file as sw_keys.txt and place it in rseries/platform/ on your web server.

  • Upgrade Server should include the Protocol

    A_Gayathri_3-1769021420736.png

 


  • A_Gayathri_4-1769021421229.png



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