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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- HP Support Community Knowledge Base
- Poly Video Conferencing Knowledge Base
- Poly Video Conferencing Knowledge Base
- [FAQ] RealPresence Group Upgrade Server
Hello all,
the below covers the installation of a RealPresence Group Upgrade Server.
Most of this is covered already => here <= for FTP or => here <= for HTTP but the following Items are important:
Assign the Virtual Directory to a local Directory
Unzip the Group Series update but point the "root" Directory to the Directory containing the unzipped files.
Unix or Linux: /rseries/geninfo.sh
Windows: \rseries\geninfo.bat- Expand the default Web Site and select the Mime Types
Ensure you have the .plcm , .txt and .sig allowed - If you are updating to a major or minor release, obtain a software update key code (.txt) file from the Polycom website. Save the file as sw_keys.txt and place it in rseries/platform/ on your web server.
- Upgrade Server should include the Protocol
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