• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
A_Gayathri
HP Administrator
Views : 55
No ratings

Booting or connecting a Polycom RealPresence Group Series to a network switch initiates certain network Protocol’s

 

 

NOTE: The below has been tested with a GroupSeries running Software 6.1.2 

 

 

INITIAL BOOT PROCESS

 

 

A_Gayathri_0-1768680573295.png

 

 

A Polycom Group Series as a factory default does not support LLDP and this needs to be enabeld via Admin Settings => Network => LAN Properties => Enable LLDP

 

Initially the GroupSeries sends a => DHCP Discover <=

 

A_Gayathri_1-1768680573624.png

 

 

Within this DHCP Discover message the GroupSeries uses various Sub-Options

 

  • Option 12 Host Name
    A_Gayathri_2-1768680573528.png

     


    This can be changed via Admin Settings => Network => LAN Properties => Host Name

  • Option 55 is actually a List of Sub Options
    A_Gayathri_3-1768680573448.png

     



  • Option 60 Identifies the Vendor Class Identifier
    A_Gayathri_4-1768680573533.png

     

 

The GroupSeries can then receive one or multiple DHCP Offers:

 

NOTE: The Offer does not mandatorily need to contain all requested options!

 

A_Gayathri_5-1768680573626.png

 

 

The GroupSeries would then Request the IP Address and everything else:

 

A_Gayathri_6-1768680573621.png

 

 

And the Server would ACKNOWLEDGE this exchange

 

A_Gayathri_7-1768680574296.png

 

 

Need help or have any questions? Start a new discussion here and get the answers you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.