• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We’re excited to announce that product dimensions are now available on the Poly Video Conferencing Knowledge Base. These articles provide detailed product size specifications ready to download.
karlaz
Level 1
‎07-15-2024 08:56 AM
Views : 1,054
No ratings

Factory restore the Poly Studio P15 personal video bar to resolve potential issues or if your device is unresponsive.

 

Warning: A factory restore completely erases the system’s flash memory and restores your device to the factory software version.
 

Procedure

  1. Unplug the power from your device.
  2. Insert a straightened paper clip through the factory restore pinhole on the bottom of the Poly Studio P15 device to press the restore button.
  3. Hold the restore button with the paperclip and reconnect the power supply to turn the system on.
  4. Continue to hold the restore button for 3 seconds.
The device LED pulses amber until the factory restore is complete.
0 Kudos
Was this article helpful? Yes No
Contributors
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.