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- HP Community
- HP Support Community Knowledge Base
- Poly Video Conferencing Knowledge Base
- Poly Video Conferencing Knowledge Base
- How to factory restore the Poly Studio P15
Factory restore the Poly Studio P15 personal video bar to resolve potential issues or if your device is unresponsive.
Warning: A factory restore completely erases the system’s flash memory and restores your device to the factory software version.
Procedure
- Unplug the power from your device.
- Insert a straightened paper clip through the factory restore pinhole on the bottom of the Poly Studio P15 device to press the restore button.
- Hold the restore button with the paperclip and reconnect the power supply to turn the system on.
- Continue to hold the restore button for 3 seconds.
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