How to update the Poly Studio E70 connected to a Teams Room on Windows

[karlaz]

Updating the Poly Studio E70 can be using Poly Lens or using Windows updates.

NOTE: We highly recommend disabling windows automatic updates.

Using the Poly Lens:

1. Download and install the Poly Lens application on your Personal PC.
   NOTE: We highly recommend you not to install the Poly Lens in the conference computer, and if you’ve installed it, uninstall it.
2. Run the application.
3. Select the Studio E70 from the list.
4. Select the Update button from the Overview Tap.
5. The Studio E70 restarts once the update is done.

   To update a custom software such as Beta, or previous versions:

   • Select Support > Device Info & Logs.
   • Select Upload to select a cutom software from your local device.
   • Select the .dfu file.
   • The Studio E70 restarts once the update is done.

Using the Windows updates:

1. Open the Windows Settings.
2. For windows 10:
   • Select Update & Security.
   • Select Search for Updates, if no update is available:
     • Under the Windows Update, select View optional updates.
     • Tap Driver updates.
     • Select Poly, INC - USBDevice -x.x.x.xxxx.
     • Select Download and install.
   • Select Download and install.
3. For Windows 11:
   • Select Windows Update.
   • Select Search for Updates, if no update is available:
     • Select Optional updates from the Additional options.
     • Select Poly, INC - USBDevice -x.x.x.xxxx.
     • Select Download and install.
   • Select Download and install.