[Software] HP Poly Studio Room 5.1.0

[SteffenBaierUK]

Hello All,

The HP Poly Studio Room 5.1.0.535 is now GA via Poly Lens

 Release Notes

Introduction

Software version: 5.1.0

Release date: August 2026

What's New

This software release includes the following new features and enhancements.

• Camera and Presenter Tracking for Poly Studio E60

  Introduced snapshot-based presenter tracking configuration workflow. Enabled remote retrieval of static camera images for configuration. IT admins can now visually configure the presenter tracking zones and stage framing, using the Presenter Tracking option located under Video Controls for Studio E60, in Poly Lens cloud account.
  
  

• Remote Room Capture

  IT admins can now initiate the remote camera snapshot requests from Poly Lens cloud and based on the approval from the user consent workflow on the touch controller (TC10). Check for Room Capture option under Video Controls for supported USB cameras and HP Console Control enabled.
  
  

• Audio Service Management for Poly Studio E70

  The E70 audio service can now be installed and updated automatically for MTRoW, based on E70 detection. Admins can also enable or disable the service locally in the Studio Room app or from Poly Lens cloud using a Room App model policy under the Applications tab.
  
  

• Device Management and Controls

  IT admins can now view the connected devices to windows-based room PCs, and manage settings in the Studio Room app. This allows improved visibility of device status, firmware and the settings management synchronization to Poly Lens cloud.
  
  

• Local Log Collection

  IT admins can now download diagnostic logs directly from the Studio Room app UI, enabling troubleshooting in secure or offline environments where Lens cloud connectivity is unavailable.
  
  

• TC10-PC

  Is now represented as a separate model in Poly Lens cloud, enabling independent policy creation for touch controllers connected to Windows-based room systems.

Resolved Issues

This release includes the following bug fixes.

• Poly Studio E60 firmware version may be missing on the Overview screen in the Studio Room app running on Windows-based room PC, and the camera may stay on Preparing… after the firmware update, app relaunch or reboot.
  
  

• On the Poly TC10, Poly Lens screen (under Admin Settings), “Unregister from Poly Lens” may remain stuck with the message “Fetching Poly Lens Registration Info” and persist on reboot as well.
  
  

• After the Push Button Reset on Studio Room Compute 7 for Zoom Room, a new device PIN is not generated. And the Poly Studio Room app displays "Not connected to IoT", preventing Lens registration. As a workaround, re-install the Poly Studio Room app.
  
  

• Although the Poly Touch Controller appears connected to the app, software updates including custom upload and settings changes are not expected to work

Known Issues

This release has the following known issues:

• Poly Studio E60 firmware version may be missing on the Overview screen in the Studio Room app running on Windows-based Room PC, and the camera may stay on Preparing… after the firmware update, app relaunch or reboot.
  
  

• On the Poly TC10 Lens screen (under the Admin Settings), “Unregister from Poly Lens” may remain stuck with the message “Fetching Poly Lens Registration Info” and persist on reboot as well.
  
  

• After the Push Button Reset on Studio Room Compute 7 for Zoom Room, a new device PIN is not generated. And the Poly Studio Room app displays "Not connected to IoT", preventing Lens registration. As a workaround, re-install the Poly Studio Room app.
  
  

• Although the Poly touch controller appears connected to the app, software updates including custom upload and settings changes are not expected to work.