3 E876 units, different clients, different states, all stuck at 6/8 with 4.10

[GaryL1]

No one mentioned it, but I have techs going to two locations that formatting and reinstalling 4.10 did not work.

Serial numbers: CNC1M6D03C and CNC1M6D03J    Serial numbers are too close to not notice.  They ended up 1,200 miles apart.

Edit/Added on.  Techs are on the way with 4.10.0.1.

[PLA928 · Accepted solution]

Hi Gary,

If updating to 4.10.0.1 doesn't work let us know as we'll need to look into this further with L3.

[GaryL1]

On the first machine, it did not work.  CNC1M6D03J. 

EDIT: I had the tech do a double format.  Installing 4.10.0.1 was successful. 

[GaryL1]

On CNC1M6D03C I had the tech pre-boot format the drive, shut it down, pre-boot format again.  Install 4.10.01.  Set time/date/IP, etc...  Rebooted machine 4 times without issue.