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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-15-2020 12:25 PM

HP Recommended
Product: HP LaserJet 200 M251nw

Color bands on prints. Even internal prints. Even on config page which is only using black. Bands are 70mm apart, which is the exact distance the drums are spaced apart in the machine. Replaced black and magenta cartridges and cleaned all contacts inside machine. Still happening.

 

 

20201015_111903.jpg20201015_111825.jpg

Kelly Butler
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-15-2020 03:20 PM

HP Recommended

Replaced ITB assembly and ALL cartridges. Seems one of the cartridges was shorting out the high voltage.

Kelly Butler

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3 REPLIES 3

‎10-15-2020 12:44 PM

HP Recommended

Hey KelB, First thing I would do is make sure the Aftermarket cartridges are replaced with HP OEM. This could also cause the fixing issues in the examples.

I'm an HP employee
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‎10-15-2020 12:49 PM

HP Recommended

The black and magenta have been replaced with OEM. This page is just a picture of before I replaced them. And it is still doing it. There is no fixing problem with the machine. Those smudges are from my fingerprints on the itb.

Kelly Butler
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‎10-15-2020 03:20 PM

HP Recommended

Replaced ITB assembly and ALL cartridges. Seems one of the cartridges was shorting out the high voltage.

Kelly Butler
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